IT-kurs

PowerPoint 2010 er et presentasjonsprogram som brukes når vi skal vise fram data – enten det er tekst, bilder, tall eller tegninger. Programmet kan brukes til å lage lysark som skrives ut, eller vi kan vise presentasjonen ved hjelp av PC + videokanon. På kurset vil grunnleggende funksjoner vektlegges, men vi vil og se på hvordan en bygger opp og setter sammen en presentasjon. Forkunnskaper: Du må ha kunnskaper tilsvarende PC-begynnerkurs. Brukere av Powerpoint 2007 kan og følge dette kurset. [-]

Understand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 60 questions Multiple Choice 90 Minutes Closed book Pass Mark: 65% [-]

Modulen dekker bruk og effekt av Lean og agile arbeidsmåter, og hvordan dette kan utnyttes til fordel for organisasjonen. Kurset vil gi kandidatene en praktisk og strategisk metode for å planlegge og levere kontinuerlig forbedring med nødvendig smidighet.  E-læringskurset inneholder 18 timer med undervisning, og er delt inn i 12 moduler. Les mer om ITIL® 4 på AXELOS sine websider Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert.   [-]

Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]

Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]

Kurset fokuserer på konvertering av etterspørsel til verdi via IT-relaterte tjenester. Modulen dekker sentrale emner som SLA-design, styring av flere leverandører, kommunikasjon, relasjonsstyring, CX- og UX-design, kartlegging av kunder og mer. E-læringskurset inneholder 18 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på  AXELOS sine websider. Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. [-]

Du vil få tilsendt en «Core guidance» bok og sertifiserings-voucher i en e-post fra Peoplecert. Denne vil være gyldig i ett år. Tid for sertifiseringstest avtales som beskrevet i e-post med voucher. Eksamen overvåkes av en web-basert eksamensvakt.   Eksamen er på engelsk. Eksamensformen er multiple choice 50 spørsmål skal besvares, og du består ved 50% korrekte svar (dvs 25 av 50 spørsmål). Deltakerne har 40 minutter til rådighet på eksamen.  Ingen hjelpemidler er tillatt.     [-]

Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]

Understand the purpose and key concepts of Information Security Management, elucidating its significance in safeguarding the confidentiality, integrity, and availability of organisational information assets. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]

Sopra Steria Akademiet er en del av Sopra Steria, og tilbyr kurs og opplæring innen: IT Service Management Prosjekt- og programstyring It-styring og kontroll Våre instruktører jobber til daglig som rådgivere innen disse områdene i Sopra Steria.  ITIL® 4 er det mest utbredte og anerkjente rammeverket for IT Service Management (ITSM) i verden, og ITIL® 4 Foundation er et introduksjonskurs til rammeverket. ITIL® 4 Foundation-sertifiseringen er designet som en introduksjon til ITIL® 4 og gjør det mulig for kandidater å se på IT-tjenestestyring gjennom en ende-til-ende-driftsmodell for oppretting, levering og kontinuerlig forbedring av teknisk aktiverte produkter og tjenester. Kurset avsluttes med en sertifiseringstest som gjennomføres etter at kurset er fullført. Sertifiseringen gjøres via en online-basert tjeneste via vår partner PeopleCert. Man velger selv tidspunkt for sertifiseringen. Kurset inkluderer: Kursdokumentasjon, sertifiseringstest og lunsj ved fysisk oppmøte   Kurset varer i 3 dager. Dag 1 og 2: 09:00-16:00. Dag 3: 09:00-13:00 Vi stiller med erfarne norske instruktører. Kursmateriell og eksamen er på engelsk. Eksamen varer i 75 minutter.  Det bør beregnes 6 timer til selvstudium. Du kan lese mere om ITIL her ITIL®/PRINCE2®/MSP®/MoP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.   [-]

COURSE OVERVIEW The course is not designed to teach students to become professional data scientists or software developers, but rather to build awareness of common AI workloads and the ability to identify Azure services to support them. The course is designed as a blended learning experience that combines instructor-led training with online materials on the Microsoft Learn platform (https://azure.com/learn). The hands-on exercises in the course are based on Learn modules, and students are encouraged to use the content on Learn as reference materials to reinforce what they learn in the class and to explore topics in more depth. TARGET AUDIENCE The Azure AI Fundamentals course is designed for anyone interested in learning about the types of solution artificial intelligence (AI) makes possible, and the services on Microsoft Azure that you can use to create them. You don’t need to have any experience of using Microsoft Azure before taking this course, but a basic level of familiarity with computer technology and the Internet is assumed. Some of the concepts covered in the course require a basic understanding of mathematics, such as the ability to interpret charts. The course includes hands-on activities that involve working with data and running code, so a knowledge of fundamental programming principles will be helpful. COURSE OBJECTIVES  After completing this course, you will be able to: Describe Artificial Intelligence workloads and considerations Describe fundamental principles of machine learning on Azure Describe features of computer vision workloads on Azure Describe features of Natural Language Processing (NLP) workloads on Azure Describe features of conversational AI workloads on Azure   COURSE CONTENT Module 1: Introduction to AI In this module, you'll learn about common uses of artificial intelligence (AI), and the different types of workload associated with AI. You'll then explore considerations and principles for responsible AI development. Artificial Intelligence in Azure Responsible AI After completing this module you will be able to Describe Artificial Intelligence workloads and considerations Module 2: Machine Learning Machine learning is the foundation for modern AI solutions. In this module, you'll learn about some fundamental machine learning concepts, and how to use the Azure Machine Learning service to create and publish machine learning models. Introduction to Machine Learning Azure Machine Learning After completing this module you will be able to Describe fundamental principles of machine learning on Azure Module 3: Computer Vision Computer vision is a the area of AI that deals with understanding the world visually, through images, video files, and cameras. In this module you'll explore multiple computer vision techniques and services. Computer Vision Concepts Computer Vision in Azure After completing this module you will be able to Describe features of computer vision workloads on Azure Module 4: Natural Language Processing This module describes scenarios for AI solutions that can process written and spoken language. You'll learn about Azure services that can be used to build solutions that analyze text, recognize and synthesize speech, translate between languages, and interpret commands. After completing this module you will be able to Describe features of Natural Language Processing (NLP) workloads on Azure Module 5: Conversational AI Conversational AI enables users to engage in a dialog with an AI agent, or *bot*, through communication channels such as email, webchat interfaces, social media, and others. This module describes some basic principles for working with bots and gives you an opportunity to create a bot that can respond intelligently to user questions. Conversational AI Concepts Conversational AI in Azure After completing this module you will be able to Describe features of conversational AI workloads on Azure   TEST CERTIFICATION Recommended as preparation for the following exams: Exam AI-900: Microsoft Azure AI Fundamentals. HVORFOR VELGE SG PARTNER AS:  Flest kurs med Startgaranti Rimeligste kurs Beste service og personlig oppfølgning Tilgang til opptak etter endt kurs Partner med flere av verdens beste kursleverandører [-]

AI-102: Designing and Implementing a Microsoft Azure AI Solution [-]

MD-100: Windows Client [-]